At australiaroids.com (“we,” “our,” or “us”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you place an order or create an account, we may collect:
- Full Name
- Shipping Address
- Email Address
- Phone Number
- Order Details
- Payment-related information (we do not store card details)
Non-Personal Information
Automatically collected data includes:
- IP address
- Browser type
- Device information
- Pages you visit on our website
- Cookies and analytics data
How We Use Your Information
We may use the information we collect for:
- Processing and fulfilling your orders
- Shipping and delivery purposes
- Customer service and support
- Sending order updates
- Improving our website and services
- Fraud prevention and security monitoring
- Reshipment or refund assessment
We never sell your personal data to third parties.
Payment Information
We use secure third-party payment gateways for all transactions.
We do not store your full credit/debit card details on our servers.
Sharing Your Information
We may share your information only with:
- Shipping partners and couriers (to deliver your order)
- Customs authorities, if required by law
- Payment service providers
- Website security tools like Cloudflare or anti-fraud systems
We do not share your personal information for marketing purposes.
Cookies & Tracking Technologies
We use cookies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Support security functions
You may disable cookies in your browser settings, but some website features may not work properly.
Data Protection & Security
We use:
- SSL encryption
- Firewall protection
- Server-level security
- Anti-fraud tools
While we follow strong security practices, no online system is 100% secure.
Your Rights
Depending on your country, you may have the right to:
- Request access to your stored information
- Request corrections or updates
- Request deletion of your data
- Opt-out of marketing emails
- Disable cookies
To request any of the above, contact: support@australiaroids.com
Data Retention
We store your personal information only as long as:
- Your account remains active
- Required for order documentation
- Required for legal or tax purposes
After this period, data is securely deleted.
Third-Party Links
Our website may contain links to external sites.
We are not responsible for their content or privacy practices.
Children’s Privacy
Our website is not intended for individuals under 18 years.
We do not knowingly collect data from minors.
Changes to This Privacy Policy
We may update this policy from time to time.
Changes will be posted on this page along with the updated date.
Contact Us
If you have any questions about this Privacy Policy or want to request data-related actions:
Email: support@australiaroids.com
Website: https://australiaroids.com/